Pricing Scheme
The price includes both international shipping fee and home delivery fee, with no hidden charges.
- Size limitation
- Australia, Italy, Taiwan & Thailand Warehouses: Either side cannot exceed 80CM and the sum of all 3 sides cannot exceed 150CM.
- Other Warehouses: Either side cannot exceed 100CM and the sum of all 3 sides cannot exceed 150CM.
- Volumetric Weight can not exceed 5 times of the actual weight.
Volumetric Weight = [Length (CM) x Width (CM) x Height (CM)] ÷ 6,000 x 2.2046 - If the parcel exceeds any of the above limitations, additional charges may be required. The parcel may also be rejected by the overseas warehouse or the delivery fee may be calculated by Volumetric Weight.
- Weight limitation
- Every single shipment (Per Tracking number) must not exceed 55 pounds.
- Every consolidated shipment must not exceed 20 pounds.
- If the single parcel exceeds 20 pounds, please do not consolidate it with other parcels.
- Order Packing
- Single parcel
- To reduce customs clearance issues, our warehouse will open parcels and investigate parcels without prior notice.
- We will keep the original packaging and resize the outer part of parcel in order to prevent it from damage when there is redundant space between the goods and the packaging.
- Multiple parcels
- To reduce customs clearance issues, our warehouse will open parcels and investigate parcels without prior notice.
- We will repack parcels or change their outer packaging without prior notice.
- There may be a weight difference of parcels after packing, which means the chargeable weight shown in consolidation can be lighter or heavier than the original weight of parcels measured when they arrived at our warehouse.
- Reminders
- For the details of Delivered Duty Unpaid, please check "What is Delivered Duty Unpaid?".
- You can consolidate a maximum of 10 shipments per order. The maximum consolidation weight is 20 lb.
Our overseas warehouses
Portland, U.S. (Self-operated Warehouse)
Los Angeles, U.S. (Self-operated Warehouse)
Ibaraki, Japan (Self-operated Warehouse)
Toronto, Canada (Self-operated Warehouse)
Ashford, U.K. (Self-operated Warehouse)
Sydney, Australia (Dedicated Warehouse)
Shenzhen, China (Dedicated Warehouse)
Milan, Italy (Dedicated Warehouse)
Seoul, South Korea (Dedicated Warehouse)
Bangkok, Thailand (Dedicated Warehouse)
Taipei, Taiwan (Dedicated Warehouse)
Advantages of using Buy&Ship
Based on Actual Weight
Delivery Fee is based on actual weight of each parcel
Free consolidation
Save money by consolidating multiple shipments into one
Credit Reward Program
Earn Buy&Ship credits and save shipping cost!
Fee Calculation of Parcels consolidated from Different Warehouses
Weight & Consolidation
You can consolidate a maximum of 10 shipments per order. The maximum consolidation weight is 20 lb.
For example, you are consolidating three shipments from different warehouses to create an order.
The final chargeable weight (Actual weight):
Product A (1.2 lb) + Product B (1.2 lb) + Product C (1.2 lb)
= 4 (3.6) lb
The chargeable weight less than 1 lb will be rounded to the next whole pound.
Delivery Fee
When consolidating shipments from different warehouses, the highest charging rate will be used to calculate the delivery fee.
The chargeable weight less than 1 lb will be rounded to the next whole pound for each order.
The minimum weight of a shipment is 0.2 lb, afterwards the unit of actual weight is 0.1 lb. When the actual weight is less than 0.1 pound, it will be rounded to the next 0.1 pound.
Other Fees
Returning parcel (Only for prohibited items that cannot be delivered to Hong Kong): RM 30 will be charged for every Tracking Number. Additional charges may apply for local delivery.
Overdue parcel: After the 30-day free storage period, RM 5 per day will be charged for each Tracking Number of the overdue parcel for 45 days at most. Any parcel being overdue over 45 days will be regarded as an abandoned parcel.
Tax & Duty Fees: Sales and Services Tax (SST) will be collected by the Malaysian Customs if your shipment’s CIF value exceeds RM500 and a processing fee might be charged by our courier partners. For more details, please refer to the Taxation.