Birkenstock

Arizona Soft Footbed - Birko-Flor™ (Unisex)

Unisex

Didn't even try them on...I have been a Zappos Customer for MANY years and am so DISAPPOINTED with this purchase! As soon as I opened the box and saw the condition of the Birkenstock box I knew this was NOT going to be good! I was right...upon opening that box the wrapping appeared old...wrinkled ...there was no package secure filling and when I took them out each one had the "oiled" imprints of someone toes!!!!!! OMG!!!! Zappos! I have NEVER received such poor service from you! Submitted the return and now I have to go out of my way to go to a UPS Store to return....this time it is an inconvenience!!!! What the heck! Birkenstocks are a shoe that I can comfortably wear and spending the monies is well worth it due to the problems I have....so deciding whether I am doing Zappos again will be because I am pouting!

I ordered 2 pairs of Birkenstock Arizonas with the soft footbed. The silver and the metallic anthracite. I am a size 8.5 normal width shoe normally so I ordered one pair in a 38 and one in a 39, both in the narrow. I am glad I ordered the narrow as they do run wide and I think the normal would have been too loose. I think I will keep the 38 (silver) as they are a little more comfortable than the 39 (anthracite). I also like the silver a little more in person. The only reason I bought these is I have a bunion on my right foot (hereditary issue for females in my family) that I am very self conscious about. The strap on these hides it perfectly yet they are still comfy. I also think the silver makes them a little more feminine and trendy. Also, Zappos literally has the BEST customer service of any online retailer ever! I attached a pic because sometimes it's hard to see the actual color from the stock photo. Ignore the orangey thing on the buckle - must have been a reflection from the flash.

I’ve had my first pair of Birkenstocks for less than 3 months. After the breaking in., Which I was prepared for, they are very comfortable and have excellent support. However, my shoes are falling apart, and I haven’t even worn them for three months. They are coming apart on the sides, and the cork is splitting. I am extremely disappointed in the quality of the shoes, especially considering the cost.

As always Zappos is amazing! Couldn’t be happier with the customer service! I originally orders the regular width. Turned out they were a little too wide. I quick Chatted with a rep and she had a narrow pair at my front door the next morning! Tried them on and instantly realized the narrow pair was perfect. I was never a big birkenstock fan. I am now. These are very comfortable, fit like a glove! I also purchased the soft footbed! And they are very comfy. I would definitely recommend these! :) once again thank you Zappos for your greatness! You guys rock!!!!