Was this page helpful?
Reviews
4.0
4Rated 4 stars out of 5(742)
Customers Say
Customers like the comfort, style, and durability of the footwear. They mention that it's very comfortable, soft against their feet, and adds a major splash to their wardrobe. Some appreciate the arch support, wearability, and strap adjustment. However, some customers have mixed opinions on the sizing.
AI-generated from the text of customer reviews.
Select To Learn More
Fit Survey:
87% True to size
89% Felt true to width
63% Moderate arch support
Sort by:
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Didn't even try them on...I have been a Zappos Customer for MANY years and am so DISAPPOINTED with this purchase! As soon as I opened the box and saw the condition of the Birkenstock box I knew this was NOT going to be good! I was right...upon opening that box the wrapping appeared old...wrinkled ...there was no package secure filling and when I took them out each one had the "oiled" imprints of someone toes!!!!!! OMG!!!! Zappos! I have NEVER received such poor service from you! Submitted the return and now I have to go out of my way to go to a UPS Store to return....this time it is an inconvenience!!!! What the heck! Birkenstocks are a shoe that I can comfortably wear and spending the monies is well worth it due to the problems I have....so deciding whether I am doing Zappos again will be because I am pouting!
Julie, Zappos Customer,
77 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered 2 pairs of Birkenstock Arizonas with the soft footbed. The silver and the metallic anthracite. I am a size 8.5 normal width shoe normally so I ordered one pair in a 38 and one in a 39, both in the narrow. I am glad I ordered the narrow as they do run wide and I think the normal would have been too loose. I think I will keep the 38 (silver) as they are a little more comfortable than the 39 (anthracite). I also like the silver a little more in person. The only reason I bought these is I have a bunion on my right foot (hereditary issue for females in my family) that I am very self conscious about. The strap on these hides it perfectly yet they are still comfy. I also think the silver makes them a little more feminine and trendy. Also, Zappos literally has the BEST customer service of any online retailer ever! I attached a pic because sometimes it's hard to see the actual color from the stock photo. Ignore the orangey thing on the buckle - must have been a reflection from the flash.
Ann B, Zappos Customer,
64 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I’ve had my first pair of Birkenstocks for less than 3 months. After the breaking in., Which I was prepared for, they are very comfortable and have excellent support. However, my shoes are falling apart, and I haven’t even worn them for three months. They are coming apart on the sides, and the cork is splitting. I am extremely disappointed in the quality of the shoes, especially considering the cost.
AJ, Zappos Customer,
39 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
As always Zappos is amazing! Couldn’t be happier with the customer service! I originally orders the regular width. Turned out they were a little too wide. I quick Chatted with a rep and she had a narrow pair at my front door the next morning! Tried them on and instantly realized the narrow pair was perfect. I was never a big birkenstock fan. I am now. These are very comfortable, fit like a glove! I also purchased the soft footbed! And they are very comfy. I would definitely recommend these! :) once again thank you Zappos for your greatness! You guys rock!!!!
Sharon, Zappos Customer,
32 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have already tried Birkenstock’s on in stores so I knew I wore a 40. I am a true 9.5 so I’d recommend trying on or ordering one size down from the recommend if between sizes. I was worried they’d make my feet look bigger but they don’t at all. So comfortable!
Anonymous, Zappos Customer,
24 found this review helpful.
Customer Photos and Videos

marty.unleash.wiring disabled