Closing
Thank You for Shopping with Us
We’re incredibly grateful for your support of TheCosmeticsCompanyStore.com over the years. While our ecommerce site has officially closed as of June 30th, 2025, this isn’t goodbye.
Though we’re no longer accepting online orders, we’re still here to support you with any questions or concerns about past purchases.
FAQs
Is TheCosmeticsCompanyStore.com still active?
No. As of June 30th, 2025, our ecommerce site is officially closed and no longer accepting orders.
Where can I shop The Cosmetics Company Store now?
While our ecommerce site is closing, this isn’t goodbye. You can still shop your favorite beauty products in-store and via Text to Buy and, if you are opted in to receiving marketing communications from The Cosmetics Company Store, be sure to stay tuned, we’re working on new and exciting ways for you to shop directly with us in the future!
• In-store
• Text to Buy
What if I need help with an existing order?
We’re here to help. For any questions related to an existing order or return, please contact our team at support@cosmeticscompanystore.com.
How long will returns be accepted?
At The Cosmetics Company Store we stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied. In the case of an issue with your purchase, please contact us within 30 days from the date of your delivery and our Customer Service Team will be happy to assist you. Please note that all items are final sale with the exception of defective merchandise.
Damaged items
When your order arrives, please inspect the package for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please retain the box, the packing materials and the items inside and contact us immediately.
What happens to my online account and personal information?
Your online account has been closed. We will only retain the minimum amount of personal information required to comply with applicable law. If you have any questions or comments about your personal information or if you would like to exercise your rights, you can submit a request by emailing us at privacy@estee.com.
Will I continue to receive marketing emails?
Yes. If you are opted in to receiving marketing communications from The Cosmetics Company Store, you will continue to receive marketing emails. If you have any questions or comments about your personal information or if you would like to exercise your rights, you can submit a request by emailing us at privacy@estee.com.
Stay Connected
While our website has closed, there are still ways to stay connected and shop with us:
• Visit Us In-Store
• Join Text to Buy
• Follow Us on Social:
Thank you again for being a part of our community. We’ve loved serving you and look forward to what’s ahead.
— The Cosmetics Company Store Team